This privacy policy is reviewed and updated at least annually to ensure compliance with global data protection regulations, including GDPR, CCPA, and VCDPA.
Data Controller: Lê Châu | Sweetia Development Company
This Privacy Commitment explains how Sweetia Development Company (“we”, “us”, or “our”) collects, manages, stores, shares, and secures personal information obtained via our mobile application, web platform, and related services (collectively “Services”). By accessing or using our platform, you confirm you have read, understood, and agreed to all terms in this document, which complies with GDPR, CCPA, VCDPA, and other global data protection regulations. This policy is subject to annual review, even if no material changes are made.
Responsible Party Information
The entity responsible for handling your personal data is identified below for full transparency:
Data Controller: Lê Châu (Sweetia Development Company)
Registered Business Name: Sweetia Development Company
Authorized Developer: Lê Châu
App Package ID: com.Sweeti.joyapp
Physical Address: 412 Joy Lane, Los Angeles, CA 90028, United States
Data Protection Officer: Privacy Compliance Team
Main Contact Email: santiagogriffith102306@gmail.com
Privacy Support Email: santiagogriffith102306@gmail.com
Response Time: All privacy requests are answered within 48 business hours
You may contact our team at any time with questions, concerns, or requests related to your personal information.
Core Privacy Guidelines
Our data practices are guided by clear principles designed to protect user rights and ensure responsible processing:
Openness: We clearly explain all data practices in plain language.
Limited Collection: We only gather information essential to our Services.
Strong Protection: We use industry‑standard safeguards to secure user data.
User Authority: You control how your personal information is used.
Compliance Responsibility: We uphold all applicable privacy laws and standards.
1. User Information We Gather
We collect two main types of information from people who use our platform. Both categories are explained below. This policy is subject to annual review to ensure all data collection practices remain compliant with evolving regulations.
Verification details: phone number, if you provide it for identity checks
Billing information: payment details handled by trusted third‑party providers
Conversation records: messages, chats, and interactions you send on the platform
Uploaded content: photos, videos, live streams, and other materials you share
1.2 Information Gathered Automatically
Device details: model, OS version, unique IDs, IMEI, advertising identifiers
Usage patterns: feature activity, session length, and navigation behavior
Location data: approximate or precise location, if you enable location services
System logs: IP address, access times, page visits, and technical events
Performance metrics: aggregated data used to improve platform stability
2. How We Process Your Information
We use personal data only for specific, legitimate purposes. We do not use your data for unrelated activities without additional consent.
Create, manage, and protect your personal user account
Enable safe communication and interaction between users
Process payments for premium features and virtual items
Deliver customer support and resolve user questions quickly
Verify identity and prevent fraud, abuse, and unauthorized access
Personalize your experience and improve platform features
Meet legal duties and enforce our terms of service
3. Your Right to Understand Data Sharing & Opt-Out of Data Sharing/Sales
Under global privacy laws, you have the right to full disclosure about whether and how your personal data is shared with outside parties, and the absolute right to opt-out of any non-essential data sharing or sales (even though we do not engage in data sales). We maintain complete openness in this area and provide simple, actionable steps to exercise your opt-out rights. This policy is subject to annual review to ensure all sharing practices and opt-out mechanisms remain up-to-date with legal requirements.
3.1 Types of Information That May Be Shared
Personal identifiers: shared only with your consent or when required by law
Device identifiers: shared with service providers for operations and security
Anonymized data: shared with analytics partners to improve service quality
Usage statistics: shared to optimize platform performance and features
Transaction details: shared with payment processors to complete orders
Location information: shared only if you give explicit permission
3.2 External Parties We May Work With
Trusted vendors: cloud hosts, payment processors, support tools
Analytics services: receive only non‑identifiable, aggregated data
Legal authorities: when required by laws, regulations, or court orders
Approved partners: only with your direct, voluntary approval
3.3 How to Opt-Out of Non-Essential Data Sharing
You can opt-out of non-essential data sharing (excluding sharing required for core service functionality, legal compliance, or fraud prevention) through the following methods. All opt-out requests are processed free of charge and take effect within 48 business hours.
Method 1: In-App Opt-Out (Fastest)
Open the Sweetia app and log into your account
Navigate to Settings > Privacy & Security > Data Sharing Controls
Toggle off the switches for:
"Share Non-Identifiable Data with Analytics Partners"
"Share Device Data with Service Providers (Non-Essential)"
"Share Usage Statistics with Third-Party Optimizers"
Click "Confirm Opt-Out" to save your preferences (a confirmation email will be sent to your registered email)
Method 2: Email Opt-Out Request
Send an email to our Privacy Support Team at: santiagogriffith102306@gmail.com
Subject line: "Opt-Out of Non-Essential Data Sharing – [Your Account ID/Email]"
Include in the email: your full name, registered email/phone number, and a clear statement that you wish to opt-out of all non-essential data sharing
You will receive a confirmation of your opt-out within 48 business hours, and the request will be fully implemented within 7 business days
Method 3: Written Opt-Out Request
Send a written request to: Sweetia Development Company, Privacy Team, 412 Joy Lane, Los Angeles, CA 90028, USA
Include: your full name, account details, signature, and explicit opt-out request
We will respond to written requests within 7 business days of receipt
3.4 How to Request Sharing Details & Reverse Opt-Out
To request a full report of your data sharing history: send an email to our Privacy Support Team with the subject "Data Sharing History Request – [Your Account ID]"
To reverse your opt-out (re-enable non-essential data sharing): follow the same steps above (in-app/email/written) and request to "re-enable non-essential data sharing"
All opt-out/reverse requests are processed free of charge and in compliance with GDPR/CCPA/VCDPA timeframes
4. Your Right to Decline Data Sales
You hold a legal right to opt out of any sale of your personal information to third parties in exchange for money or other valuable benefits, as defined by laws including CCPA and VCDPA. This policy is subject to annual review to confirm our commitment to not engaging in data sales activities.
4.1 Our Policy on Data Sales
Sweetia does NOT sell, rent, lease, or trade your personal data to third parties for financial or other rewards. We do not engage in any activity considered a “sale” under applicable privacy laws. This policy is permanent unless explicitly disclosed to users via advance notice (minimum 30 days) and only with your explicit consent.
4.2 Your Choice to Opt Out of Future Data Sales
Even though we do not currently sell data, you have the right to opt out of any potential future data sales (if our policy changes). To exercise this right:
Submit a "Future Data Sales Opt-Out" request via email to: santiagogriffith102306@gmail.com (include your account details and explicit request)
Enable the "Block Future Data Sales" toggle in Settings > Privacy & Security > Data Sales Controls (in-app)
This opt-out is permanent unless you explicitly revoke it, and applies to all future data sales activities we may undertake (with prior notice)
5. How to Disable Targeted Advertising
You can turn off personalized ads and restrict data used for ad targeting at any time using simple, direct methods.
5.1 In‑App Settings
Open the Sweetia app and sign in to your account
Go to Settings > Privacy & Security
Select Advertising Preferences
Turn off Personalized Ads to disable targeted advertising
Turn off data sharing options related to ads
Save changes; updates take effect right away
5.2 Device‑Level Controls
iOS: Settings > Privacy & Security > Apple Advertising > Turn off Personalized Ads
Android: Settings > Google > Ads > Opt out of Ads Personalization
5.3 Email Opt‑Out Request
Send a request to our privacy email with your account details. We process and confirm all opt‑out requests within our stated response time.
5.4 Results of Opting Out
You will see general, non‑targeted ads instead of personalized ones
Disabling ads will not affect core app features or services
No fees or limits apply when you exercise this right
You can re‑enable personalized ads at any time in settings
6. Your Data Rights & Choices
Based on where you live, you may have full data rights under GDPR, CCPA, VCDPA, and other laws. These rights include:
Right to access: ask what information we hold about you
Right to correct: fix inaccurate or incomplete details
Right to delete: request removal of your data where allowed by law
Right to transfer: get your data in a standard, usable format
Right to object: refuse certain types of data processing
Right to revoke consent: cancel any prior approval you gave
Right to disclosure: learn how your data is shared or disclosed
Right to opt out: stop processing for ads, marketing, and non-essential data sharing/sales (as detailed in Sections 3 and 4)
To use any of these rights, contact our Data Protection Officer at santiagogriffith102306@gmail.com. We reply to all valid requests within required legal timeframes (48 business hours for acknowledgment, 7 business days for full fulfillment).
7. Safeguards for Your Information
We use a full set of industry‑standard security tools and policies to protect personal data from unauthorized access, use, change, loss, or misuse. We update these safeguards regularly to address new risks.
Encryption for data in transit (SSL/TLS) and data stored on our servers
Secure storage systems for sensitive personal and payment information
Access limits that restrict data to authorized staff only
Regular security reviews, updates, and vulnerability testing
Official incident response plans for potential data breaches
While we use strong protections, no online storage or transmission can be 100% secure. We cannot guarantee absolute security against all possible risks.
8. How Long We Keep Your Data
We store personal information only as long as needed for the purposes it was collected, plus any time required to meet legal, tax, audit, or internal rules.
As long as your account remains active
To meet legal and regulatory record‑keeping requirements
To resolve disputes, enforce agreements, and protect our interests
To prevent fraud, ensure safety, and protect our users
When data is no longer needed, we securely delete, destroy, or anonymize it following internal policies and laws. If you have opted out of data sharing/sales, your data will be segregated to prevent accidental sharing, even during storage.
9. Protection for Young Users
Our Services are made only for people aged 18 and older. We do not knowingly collect data from children, minors, or anyone below the age of majority. If we learn we have data from a minor without valid parental consent, we delete it immediately. Parents or guardians may contact us to remove any data their child may have provided.
10. Cross‑Border Data Transfers
Your information may be sent to and processed in other countries, including the United States. We make sure all cross‑border data transfers follow applicable laws using approved legal tools such as European Commission Standard Contractual Clauses. If you opt out of non-essential data sharing, cross-border transfers of your non-essential data will be immediately halted (except for transfers required by law).
11. Updates to This Commitment
This policy was last reviewed on May 19, 2026 and last updated on May 19, 2026. We review and update this document at least annually to reflect new practices, services, legal rules, or industry standards (this policy is subject to annual review even if no changes are made). We notify you of important changes by posting updates in the app, on our website, by email, or via in‑app notices (minimum 30 days advance notice for changes to data sharing/sales policies). Continuing to use our Services after changes take effect means you accept the updated terms.
12. Get in Touch With Us
If you have questions, complaints, requests, or worries about this Privacy Commitment or how we handle data (including opt-out requests for data sharing/sales), you can reach our team using the information below:
Data Controller: Lê Châu (Sweetia Development Company)
Data Protection Officer: santiagogriffith102306@gmail.com (primary contact for opt-out requests)
Privacy Support Team: santiagogriffith102306@gmail.com
Mailing Address: Sweetia Development Company, Privacy Team, 412 Joy Lane, Los Angeles, CA 90028, USA
Opt-Out Request Response Time: Acknowledgment within 48 business hours, full fulfillment within 7 business days
We work to answer all privacy inquiries (including opt-out requests) quickly and professionally within our stated response time. You may also submit opt-out requests via the in-app support chat (Settings > Help & Support > Privacy Requests).